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Palremit Help Center
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Getting Started
Creating an account on Palremit
How does Palremit reach out to me?
How to download the Palremit app
Opting in to receive marketing emails from Palremit
Our Terms of Service
Verifying your email address on Palremit
What do you need to set up an account on Palremit?
What is Palremit?
Manage Your Account
Beneficiaries
Can I download my transaction receipt?
Checklist for securing your Palremit account
FAQs on Transactions
General
How do I get my referral code?
How to change your transaction pin
How to locate your crypto wallet address?
How to save beneficiaries on Palremit
How to view your account balances across your wallet
How to view your list of saved beneficiaries
How to view your transaction history
Is my BVN safe on Palremit?
Palremit referral program
Referrals on Palremit
Security
Using biometric login for your account safety
Wallet & Portfolio
What blockchain networks are on Palremit?
What is a reference ID?
Where can I see my referrals on Palremit?
Who is a beneficiary?
Why should you trust Palremit?
Transactions
Can I receive USD fiat payments?
Guidelines for receiving crypto payments on Palremit
Guidelines for receiving payments through Palremit P2P
Guidelines for receiving payments to your NGN account
Guidelines for sending crypto to third-party exchanges
Guidelines for sending money through Palremit P2P
Guidelines for withdrawing funds to your local bank account
How to dispute a completed transaction?
Is there a minimum crypto deposit?
Receiving Money on Palremit
Sending Money on Palremit
Why did my transaction fail?
Virtual Dollar Cards
Card spend limit and fees
Checklist for using your Palremit card
How long do refunds to my virtual card take?
How to create a Palremit virtual dollar card
How to freeze and unfreeze your Palremit card
How to fund your Palremit card
How to view your card transaction history
How to withdraw from your Palremit card
Why did my card get charged for FX fee?
Currency Conversions
Crypto-to-crypto currency conversion on Palremit
Crypto-to-fiat currency conversion on Palremit
Currency conversion use cases on Palremit
Fiat-to-crypto currency conversion on Palremit
Fiat-to-fiat currency conversion on Palremit
How to deposit Euros on Palremit
How to deposit Kenyan Shilling on Palremit
How to deposit NGN on Palremit
How to open a USD account and deposit USD on your Palremit wallet
How to sell off your crypto assets on Palremit
Fees & Pricing
How much does Palremit charge?
What is the exchange rate on Palremit?
What is the markup fee on Palremit cards?
KYC
Can I use my Palremit account without completing KYC?
KYC verification on Palremit
What is my account limit after completing KYC?
Why does Palremit ask for my details during KYC?
Palremit ID
How to create a Palremit ID
What is a Palremit ID?
What is a Palremit ID used for?
Promotions & Referrals
How to get your Palremit referral code
Terms and conditions for Palremit rewards program
Product Updates
Creating a Palremit Account
Frequently Asked Questions
Can I change my name on Palremit?
Can I change my phone number on Palremit?
Does my card have a billing address?
Forgot your pin? Here’s how to change it.
Is Palremit available to iPhone users?
USD Transaction Limit on Palremit and ACH Wires
What happens if I’m overdebited on my card?
Where can I use my Palremit dollar card?
Troubleshooting
Troubleshooting common errors on the mobile app
Contact Us
How do I contact Palremit?
Legal
AML/CFT Policy
Apple Pay Terms and Conditions
Cookie Policy
Google Pay Terms and Conditions
Intellectual Property Notice
Palremit Data Privacy Policy
Palremit Terms and Conditions of Payment Cards
Privacy Policy
Terms of Use
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Where can I see my referrals on Palremit?
Click on
Rewards
and select
Referrals
to see the number of people you’ve invited to Palremit.
