Getting Started
New to Palremit? Create your account, download the app, and learn the basics. Explore →
Guides, answers, and tips to help you send, swap, and spend across borders — and get the most out of the Palremit app.
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Getting Started
New to Palremit? Create your account, download the app, and learn the basics. Explore →
Manage Your Account
Update your PIN, view balances, save beneficiaries, and secure your account. Explore →
Transactions
Send and receive money, dispute transactions, and understand your limits. Explore →
Virtual Dollar Cards
Create, fund, freeze, and manage your Palremit virtual dollar card. Explore →
Currency Conversions
Convert between crypto and fiat, and deposit USD, EUR, NGN, and KES. Explore →
Fees & Pricing
Understand Palremit’s fees, exchange rates, and card markup charges. Explore →
KYC
Verify your identity, raise your limits, and learn why we ask for details. Explore →
Palremit ID
Create your unique Palremit ID and use it for fast, free P2P transfers. Explore →
Promotions & Referrals
Get your referral code, invite friends, and earn rewards on Palremit. Explore →
Product Updates
See what’s new — the latest features and improvements on Palremit. Explore →
Frequently Asked Questions
Quick answers to the questions Palremit customers ask most. Explore →
Troubleshooting
Fix common errors and get unstuck on the Palremit app. Explore →
We’re here for you.
Contact our support team
Can’t find what you’re looking for? Our team is ready to help. Contact support →
Get the Palremit app
Send, swap, and spend across borders — download Palremit for iOS and Android. Download the app →