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Palremit Help Center

How can we help you today?

Guides, answers, and tips to help you send, swap, and spend across borders — and get the most out of the Palremit app.

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What do you need help with?

Getting Started

New to Palremit? Create your account, download the app, and learn the basics. Explore →

Manage Your Account

Update your PIN, view balances, save beneficiaries, and secure your account. Explore →

Transactions

Send and receive money, dispute transactions, and understand your limits. Explore →

Virtual Dollar Cards

Create, fund, freeze, and manage your Palremit virtual dollar card. Explore →

Currency Conversions

Convert between crypto and fiat, and deposit USD, EUR, NGN, and KES. Explore →

Fees & Pricing

Understand Palremit’s fees, exchange rates, and card markup charges. Explore →

KYC

Verify your identity, raise your limits, and learn why we ask for details. Explore →

Palremit ID

Create your unique Palremit ID and use it for fast, free P2P transfers. Explore →

Promotions & Referrals

Get your referral code, invite friends, and earn rewards on Palremit. Explore →

Product Updates

See what’s new — the latest features and improvements on Palremit. Explore →

Frequently Asked Questions

Quick answers to the questions Palremit customers ask most. Explore →

Troubleshooting

Fix common errors and get unstuck on the Palremit app. Explore →

Still need help?

We’re here for you.

Contact our support team

Can’t find what you’re looking for? Our team is ready to help. Contact support →

Get the Palremit app

Send, swap, and spend across borders — download Palremit for iOS and Android. Download the app →

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