How to freeze and unfreeze your Palremit card

This feature is great for temporarily disabling your card if you suspect any unauthorized use or if you simply want to pause your card activity for a while.

Here’s how to freeze and unfreeze your Palremit card:

To freeze your card:

• Log in to your Palremit account through the app or website

• Go to Cards

• Navigate to Manage Card

• Look for an option that says, Freeze Card

• Confirm your action when prompted

And voilà! Your card will be disabled.

To unfreeze your card:

• Log in to your Palremit account

• Go to the Cards

• Select the frozen card you want to reactivate

• Navigate to Manage Card

• Look for an option that says Unfreeze Card

• Confirm your action when prompted

Remember, when your card is frozen:

• All new transactions will be declined

• Any recurring payments or subscriptions may be interrupted

• The card will remain frozen until you manually unfreeze it

If you’re freezing your card due to suspected fraud, please contact our customer support team immediately so we can investigate and take any necessary additional steps to protect your account.