How do I contact Palremit?

As a Palremit user, you may need to reach out to the customer support team from time to time. Whether you have a question, need assistance with your account, or want to report an issue, Palremit provides several convenient ways for you to get in touch.

In-app live chat

If you are using the Palremit mobile app, you can access our live chat support feature directly within the app. This allows you to have a real-time conversation with a Palremit customer service representative to get immediate assistance. This channel is available 24 hours a day. 

To contact a customer support person in the app, go to Settings > Get Help and create a new ticket.

Email support

Another primary way to contact Palremit is through email. You can reach out to the support team at [email protected]. When emailing, be sure to provide detailed information about your inquiry, including your full name, account details, and a clear description of the issue or question you have. Our support team will respond to your email within 1-2 business days.

Social media

For general inquiries or feedback, you can also reach out to Palremit through our verified social media channels. We maintain an active presence on platforms like X, Facebook, Instagram, TikTok, and LinkedIn. Simply search for us as @palremit and engage only verified account handles. Note that we will never DM you first or ask for your personal information. While the response time may not be as immediate as other channels, the Palremit social media team can assist or direct you to the appropriate support resources.

No matter which method you choose, Palremit is committed to providing timely and helpful support to ensure you have the best possible experience using our financial solutions. If you have any other questions or concerns, don’t hesitate to reach out to us.