Frequently Asked Questions
Get tailored and curated answers to all questions, concerns and enquiries on how to use Palremit and maximize your experience.
How does Palremit work?
Palremit is a digital wallet and exchange, which enables safe and convenient financial transactions, including peer-to-peer, in multiple currencies. Palremit helps travellers, expatriates, businesses, and individuals, facilitate instant monetary transactions (fiat and cryptocurrency) from anywhere to anywhere. Physical and Virtual cards can be funded with local currencies and crypto.
Who can use Palremit?
- Expatriates
- Travelers/Tourists
- International Businesses/Multinationals
- Global and crypto traders and other individuals who deal with foreign exchange regularly.
How do I sign up?
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Set up your account with your unique details and do your KYC. That's all.
What services does Palremit offer?
- Facilitation of easy local or international transactions via the Palremit app on a phone or the web.
- Ultra-fast sending and remitting of funds to/from home/abroad – most within a couple of minutes or less.
- Access to both physical and virtual card services. We provide actual Mastercard Debit Cards for customers that can be used anywhere. Accounts can be funded with local currencies and Crypto, and the card can be used to make purchases in-person or on-line in 150 countries.
- Easy exchange of Cryptocurrencies to local fiat currencies, and vice versa.
- Receive payment by foreign and local job recruiters with Palremit's hassle-free Neo-banking feature (virtual bank accounts). Freelancers can now easily create payment accounts in multiple currencies.
- Corporations can use Palremit for automated payroll; employee disbursements can be made instantly to recipients in all 150 Mastercard-supported countries.
How do I sign up?
- Set up your account with your unique details and do your KYC. That's all.
What documents do I need to verify my account?
- International Passport.
- Local or International Driver's License.
- Any form of government-issued identification.
What are the transaction charges/fees for transactions made on Palremit?
- Compare our fees to competitors like Paypal, Moneygram, Western Union,e.t.c. Palremit's fees are almost zero on most transactions (1% or less). Using Palremit saves you money.
How secure is the Palremit platform?
- Palremit operates using a super-secure, high-level security systems, and employs a team of digital security experts for constant monitoring.
- We utilize a special “cold wallet” storage system to provide maximum security for all user funds.
- We have enabled a “2FA Authenticator” to prevent unauthorized user transactions.
Is there a limit to the amount of money I can send and receive on Palremit?
- Our cryptocurrency wallet has no transaction limit; due to various governmental anti-money laundering policies, fiat transactions are capped at US$100,000 per day.
What type of local fiat conversion are available on Palremit?
Palremit converts the most fiat currencies, including:
- Nigerian Naira
- Ghanaian Cedis
- Korean Won
- US Dollar
- Kenyan Shilling
- Chinese Yuan
- Philippines Peso
- European Euro
- United Kingdom Pound
How can I resolve any issues or dispute-related payments on the Palremit platform?
- We employ a top-notch support team available 24/7 to assist with any customer issues encountered during platform use. Email: [email protected]
One app for all things money
Get one card and transact in over Get one card and transact in over 150 countries. Fast-paced crypto and fiat transfer. 150 countries. Fast-paced crypto and fiat transfer.
